$5 Flat Rate Shipping is now available on coffee orders of $35 or more. Only available on domestic shipping and minimum must be met after any and all discounts are applied.
Frequently Asked Questions
Below you can find answers to some of our most Frequently Asked Questions. If you have a question that is not answered here, simply reach out to us via our Contact Us form.
Accounts & Login
Locate the person icon in the top right header and click it. You will be directed to a page where you can create an account through Shop or by using your email. If on mobile: locate the 3 line symbol in the top left, select LOG IN at the bottom of the menu.
Please email us at support@cabinlifecoffee.com and we will work to troubleshoot your issue.
On the account screen, click “Forgot your password?” and enter your email address. You will receive an email to reset your password. If you continue to have trouble, email us at support@cabinlifecoffee.com.
Ordering & Shipping
We process orders within 1-3 business days and shipping times vary depending on your location. Typically, orders take 3-5 business days to arrive. We'll send you a shipping confirmation email with a tracking number so you can track your order.
For online orders, we typically use either USPS or UPS depending on which carrier you choose. Occasionally, we may use a regional carrier, especially for free or discounted shipping. Click Here to view our Shipping Policy.
At this time we do not ship Internationally. We do ship to all 50 States, including Hawaii, Alaska, and the District of Columbia. Be sure to sign up to our emails and follow us on our socials for any changes to policy or shipping options, including International Shipping. Click Here to view our Shipping Policy.
Occasionally, we will run shipping promotions such as Free Shipping or Flat Rate Shipping discounts. Shipping promotions may be available automatically or via a promo code. To receive a discount, you must meet specific criteria such as order minimums, etc. If you have further questions, feel free to reach out to us at hello@cabinlifecoffee.com
Subscriptions
You can order your coffee as a one-time purchase or as a subscription. A coffee subscription allows you to select a coffee, grind type, and quantity, then have that same order processed automatically based on your selected frequency. ie 1 week, 2 weeks, 1 month.
Some of the benefits of a coffee subscription include the ability to place a coffee order once and have it reoccur at the frequency you choose. You don't even have to think about your order, it's done automatically. Another benefit is the discount. All coffee subscription orders receive 10% OFF.
Yes, you can have as many coffees in one subscription as you would like. You can include multiple coffees, and each coffee could have its own grind type and quantity. You have complete control.
When you set up a subscription you will receive a notification email that includes a link to access you subscription. This same link will also be included in subscription order confirmation emails. You can also access your subscription by logging into your online account. Once you are in your subscription page, you can add products, pause or skip an order, change the frequency, swap products, or cancel your subscription. Any changes should be made 24 hours before your next order processes. You can cancel anytime.
No, all orders, including subscription orders, can only be shipped to one address.
Yes! Actually, coffee subscriptions make a great gift. You have control of the coffee subscription and can pause, skip, or make changes to it at any time. Give that coffee lover in your life the gift of recurring delicious, small-batch roasted coffee.
Coffee & Roasting
We only source, and roast, 100% Specialty Grade Arabica Coffees, from multiple origins around the world.
Small-batch roasting is an artisanal, precise process of roasting coffee beans in limited quantities, allowing for careful monitoring of temperature and airflow to achieve optimal flavor profiles. This method prioritizes quality and freshness over volume, providing more consistent, superior tasting coffee.
Yes, we currently offer 15 different flavored coffees including the classics like vanilla, caramel, and hazelnut, as well as, unique "northwoods" inspired flavors such as s'moretella, caramel roll, turtlicious, and much more. We recommend you give them all a try and let us know your favorite.
Yes. When you select your coffee, you can choose either whole bean or ground coffee. Our ground coffee is a drip grind, a perfect medium grind for drip brewers. If you would like a different grind, simply include a note with your order. Please note your coffee will still be labeled as Ground Coffee.
Yes. We understand that many coffee drinkers love the taste of our smooth, small-batch roasted coffees, but do not want the effects of caffeine (including some on our team); so we decided to offer at least 12 decaf coffee varieties from all categories. These include blends, dark roasts, single origins, and flavored coffees.
Returns & Refunds
We have a 15-day return policy, which means you have 15 days after your item is delivered to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. We cannot accept return of perishable items, such as coffee. Click Here is view our Return & Refund policy.
Merchandise and coffee purchases may be eligible for a refund or exchange. Items may be refunded due to damage prior to receipt. To be eligible for a refund or an exchange, you must email us a photo of the damage within 48 hours of receipt. Merchandise may only be eligible for a refund, or exchange, if it is unworn and in the original package. Be sure to read our Returns & Refunds policy for more details.
If a refund is approved; we will issue the refund to the original payment method. You may receive a refund of the full product price (minus the shipping charges). Items that have not shipped may receive a full refund.